Discovery Foods Privacy Policy
Discovery Foods, Inc., is committed to protecting the privacy and security of the users of our Sites.
This Privacy Policy will advise you about our guidelines concerning the use of your personal information, including, without limitation, the reasonable efforts we make to protect your personal information in accord with these guidelines, and about what choices you have concerning our use of such information. Please read this Privacy Policy carefully.
If you have any questions or concerns about our Privacy Policy, please send an e-mail to customercare@discoveryfoods.com.
Scope of Privacy Policy
This Privacy Policy applies to your use of all the sites and services owned or operated by Discovery Foods, DiscoveryFoods.com and all of our affiliates (collectively "we," "us," or "our"), including any other site that we may own or operate currently or in the future (collectively, the "Sites"). Unless we say otherwise, all references to the Sites in this Privacy Policy include all such sites and services owned or operated by us. This Privacy Policy does not apply to your use of sites to which any of the Sites link. This Privacy Policy covers only information collected on the Sites and does not cover any information collected offline by us.
Without limiting the preceding paragraph, Discovery Foods reserves the right to change this Privacy Policy from time to time in order to address new issues and reflect changes on our sites.
Personal Identification Information
Discovery Foods may request personal identification information from you (such as your name, mailing and delivery addresses, phone number, e-mail address, and/or any other identifier that permits the physical or online contacting of you) in connection with your use of, or participation in surveys, email, requests for suggestions or coupons or additional information (including via e-mail to us), and in connection with other activities, services or resources we make available on any of our Sites.
In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. If you do not want your personal identification information collected, please do not submit it to us. Except as otherwise provided in this policy, we endeavor to ensure that we never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission (through your requests and by opt-in or similar procedures) except as provided for herein or otherwise as permitted or required under law.
Further, we may contact you based on the information you provide online such your comments or questions on the “Contact Us” web page to respond to your comments or questions or to confirm your registration with us.
If you do provide us with personal information for any of these activities, we may use it to conduct the activity. We may also use cookie technology (discussed in detail below) to improve your experience and our Sites.
We may also, but shall not be obligated to, contact you to confirm your registration and communicate about changes to the Sites' Privacy Policy.
We have the following exceptions to these policies: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division, or other fundamental corporate change, when third parties in such transactions may be entitled to use the personal information disclosed by users of our Sites. We may provide access to your personally identifiable information to our contractors who are performing services for us in connection with our Sites or the services that you have requested. We may also store your information on a server that is maintained by one of our contractors.
In addition, on occasion, we may collect personal identification information from you in connection with optional contests, special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. Your participation in the contest, special offer or promotion constitutes your consent to such disclosure and use of such information.
Non-Personal Identification Information
We collect non-personal identification information through the use of, without limitation, the following types of technology:
"Cookie" technology: “Cookies” are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes. They enhance the online experience by saving your preferences while you are visiting a particular site. The cookies Discovery Foods uses do not contain any personally identifying information and cannot profile your system or collect information from your hard drive. And while you may receive cookies from many different sites, each cookie can only be read by the web server that originally issued it. You are not even identified by name or e-mail address, just by a unique string of numbers that we assign for the first time when you visit one of our Sites. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or “help” screen to learn more about these functions.
"IP address tracking": An "IP address" is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
Our systems may also automatically gather information about the date and time you visited our Sites, the pages you accessed, the name of the web site from which you linked to our Sites, the areas on our Sites you visit, search terms you utilize when visiting our Sites, and the links you select from within our Sites to visit other areas of the World Wide Web or elsewhere online.
We use such information for our business purposes, and, in particular, to administer the Site and to better understand how our users as a group use the services and resources provided on our Sites. This way we know which areas of our Sites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our Sites. We also use this information to analyze trends and gather broad demographic information for aggregate use.
Further, from time-to-time we contract with third party web analytics providers to help manage and optimize our Sites. We use this service to help us measure the effectiveness of how visitors use our Sites. To do this, we use cookie technology on the Sites. The type of information we collect includes such information as the number of hits a webpage receives, the type of Internet browser or computer operating system a visitor used, and number of times a visitor takes advantage of a particular promotion.
By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which products and services most interest our visitors, and what kinds of offers our visitors like to see. Although this third-party provider logs the information coming from our Sites on our behalf, we direct the third-party provider on how that data may and may not be used.
Privacy of Children
We understand that children need special safeguards and privacy protection. We realize that they may not understand all the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents to participate in their children's exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.
This site is not directed to children age 13 and under.
For more information on protecting your privacy, go to www.ftc.gov/privacy.
For more information on protecting your privacy, please visit www.ftc.gov/privacy.
Links to Other Sites
Users will find content on our Sites that link to the sites and services of our partners or suppliers or other third parties. For example, when used “where to buy” to locate a participating retailer, a list of retailers will appear. We do not control the content on these sites, nor are we responsible for the privacy practices of the partners or suppliers or other third parties that maintain them. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy (policies) at all. We encourage you to review the privacy policies of all third party sites you visit or any services you access before providing any of them with your personal information. Our Privacy Policy applies solely to information collected by us.
Security Policy
Protecting your privacy and your information is a top priority. We have security measures in place on our Sites to protect against the loss, misuse and alteration of the information under our control. We exercise reasonable care in providing safe transmission of your information from your PC to our servers (unless sent by a means outside of our control, such as e-mail). In no event, however, can we guaranty that our measures will completely bar unauthorized access to your information, and by using the Sites you assume this risk. It is not possible for us to guarantee the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party could compromise your data.
Access to/Correction of Information
If you would like to review any personal information we have retained about you in our database, please send us an e-mail request for this information at customercare@discoveryfoods.com.
To help us address your request, please specify which information you wish to review. Once you have reviewed this information, at your request we will take reasonable steps to correct any of your personal information that you state is in error. To request such a correction, please send an e-mail to customercare@discoveryfoods.com.
You should be aware that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request. Please also understand that due to the volume of traffic on the Sites and correspondence received, we cannot make any representations about the timeliness of the making of such modifications. In addition, we are unable to modify your information in the records of any third party who has been provided with your information in accordance with this Privacy Policy.
Copyright and Trademarks
The original graphics and text on our Web site are protected by copyright and may not be reproduced. All rights reserved.
No Warranties
All information published on our Web sites are provided “as is” without warranty of any kind either expressed or implied. Such information may include typographical, pictorial, technical and /or other inaccuracies. Discovery Foods reserves the right to make changes to any and all such information without notice.
Exclusion of Liability
NEITHER DISCOVERY FOODS NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, NOR ANY OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES WILL BE LIABLE FOR ANY DAMAGES OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ANY DISCOVERY FOODS SITES. YOUR USE OF ALL DISCOVERY FOODS SITES IS AT YOUR OWN RISK. THIS INCLUDES (BUT IS NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY OF THE FOLLOWING: USE OF (OR INABILITY TO USE) ANY OF THE SITES; USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM OUR SITES; FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; LINE FAILURE; INTRUSION, HACKING OR VIOLATION OF ANY DISCOVERY FOODS SITES BY ANY THIRD PARTY; OR ANY ILLEGAL ACTIVITIES OF ANY THIRD PARTIES. DISCOVERY FOODS DOES NOT WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO IT AT ANY DISCOVERY FOODS SITE.
DISCOVERY FOODS IS NOT LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO THE FOLLOWING: DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF ANY OF OUR SITES OR THE CONTENTS THEREIN WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHERMORE, DISCOVERY FOODS IS NOT LIABLE EVEN IF IT HAS BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR BOTH.
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTAL DAMAGES. DISCOVERY FOODS' TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF ACTION OR OTHERWISE WILL NOT BE GREATER THAN THE AMOUNT THAT YOU PAID TO ACCESS ANY OF OUR SITES.
Health Related Information.
Information accessible on this Site is for information only and is not intended to be a substitute for medical advice, professional or otherwise. Discovery Foods does not endorse or warrant the validity or accuracy of any health related statements contained on any of our Sites or any such information contained in third party sites . Information in our Sites is general in nature and may be helpful to some persons but not others, depending upon their personal needs. You should always consult with your physician prior to changing or undertaking any diet or exercise program. Never disregard or modify any professional medical advice or delay in seeking it because of something you have read on any of our Sites.
Consent to Transfer
Our Sites are operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Website, participating in any of our services and/or providing us with your information, you consent to this transfer.
Your Acceptance of These Terms
By using any of our Sites, you signify your acceptance of our Privacy Policy, your promise to comply with the representations you make and contained in our Privacy Policy and your understanding of the scope and limitations of the protections provided under the Privacy Policy]. If you do not agree to these policies, please do not use our Sites. Your continued use of the Sites following the posting of changes to these terms will mean that you accept those changes.
Thank you for reading our Privacy Policy. We hope you have a better understanding of our Website and the ways in which we are committed to safeguarding online privacy.
If you have any questions, please don’t hesitate to contact us!
Address:
Discovery Foods, Inc.
2395 American Avenue
Hayward, CA 94545
Email: customercare@discoveryfoods.com
Phone: 1-866-536-8008
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